First steps

Welcome to Bigblue and congratulations on arriving at this page! Follow these 5 steps and you'll get your logistics up and running in no time ๐Ÿ™‚

๐Ÿ‘‘ The 5 steps to set up success:

  1. Set up the app
  2. Create your products
  3. Create your inbound shipment
  4. Configure your logistics and notifications settings
  5. Fulfill your first orders

๐Ÿ›  Step 1: Set up the app

A) Create your account

  • Your Onboarding Specialist at Bigblue will send you an invitation link to the app
  • Log in to create your account
  • Let your Onboarding Specialist know that you've logged in so that they can assign a warehouse to your account

B) Fill in the required information and add account users

Click on your initials at the bottom left corner to access the app settings

  • Account settings: Fill in your personal information
  • Organization settings:
    • Info tab: Fill in your company information and billing address


      ๐Ÿ’กRemember to also upload your logo by clicking on Edit company logo. Your logo will appear on the Delivery Note that will be attached to each order sent to your customers.

    • Users tab: Manage your users

โž•Step 2: Create your products

  • Access the Products tab appearing below the Bigblue logo

Note: At this point, you can also connect your shop as described in step 5 if you're ready to do so!

๐Ÿšš Step 3: Create your Inbound Shipment

  • Carefully read Bigblue's Delivery Conditions and share them with your supplier or chosen courier


    โš ๏ธ Please, note that only inbound shipments that are compliant with our delivery conditions will be accepted and processed by the warehouse operators.

  • Prepare your products or make sure the goods you ship comply with our delivery conditions
  • Organize your transit
  • Access the Inbound Shipments tab to Create your inbound shipment

โš ๏ธ Keep in mind that:

  • Your inbound shipment has to be created:
    • 24 hrs in advance if you're shipping boxes
    • 48 hrs in advance if you're shipping pallets
    • 7 days in advance if you're shipping a container
  • Your goods need to arrive at the warehouse at least 5 days before the first fulfillment.

โš™๏ธStep 4: Configure your logistics and notifications settings

  • Click on your initials at the bottom left corner to access the app settings

๐Ÿ“ฆ Step 5: Fulfill your first orders

  • Make sure you've successfully completed all the above steps
  • If you haven't done so before, launch or connect your e-shop as explained below and start fulfilling your orders!

Connect your e-shop when you're ready to do so

  • Access the Shop Integrations tab

Your contact at Bigblue will remain by your side during the fulfillment of your first orders to make sure that everything runs smoothly!

Once again, welcome to Bigblue, and...

Let this exciting journey begin! ๐ŸŽ‰

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