Carriers additional fees

Carriers charge additional fees for services beyond the standard scope. These are applied by Bigblue in addition to the fulfillment prices.
This article summarizes for each carrier the additional and/or optional surcharges that add up to Bigblue fulfillment prices. 
    

   

I - BtoC Carriers

 

Colis Privé

This applies to Colis Privé Tracked & Colis Privé Tracked with Signature.

Name Description Price Unit
Non-mechanizable parcel
  • (Length + Width + Height) ≥ 150 cm ; or
  • Consignments in roll form, badly packaged or unstable.
5.95€ Per parcel
Dangerous goods shipment Shipping dangerous goods despite the terms and conditions 50.00€ Per parcel

 

La Poste

This applies to  Colissimo Access, Colissimo Expert, Colissimo International, Colissimo Retour and Delivengo.

Name Description Price Unit
Non-mechanizable parcel
  • (Length + Width + Height)  ≥ 150 cm ; or
  • Parcels with unstable or irregular shapes (e.g. roll forms, badly packaged or unstable parcels).
6.00€ Per parcel
Parcel not admitted
Weight, packaging, dimensions, packaging not meeting the required conditions 50.00€ Per parcel

  

Mondial Relay

Name Description Price Unit
Additional kg surcharge
Each kg above 30kg incurs an additional fee.
1.07€ Per kg
Non-mechanizable parcel
  • Maximum dimensions (length or diagonal) ≥ 85 cm ; or
  • Minimum dimensions ≤ 20 x 10 cm and/or minimum thickness ≤ 1.5 cm and/or weight ≤ 200 grams ; or
  • Parcels with unstable or irregular shapes (Spheres, cylinders, rollers) ; or
  • Poorly or partially packaged parcels
15.00€ Per parcel
Corsica delivery surcharge 2.00€ Per parcel
Islands delivery surcharge Coastal islands (e.g. île de Ré, île d'Oléron ...).
Overseas France is not included.
3.00€ Per parcel

   

B2C Europe

Name Description Price Unit
Remote areas Remote areas (such as islands) can change the tariff zone Depends on the area Per parcel

 

Bpost

Name Description Price Unit
Return
Additional fee for a parcel returned to the warehouse
1.25€ Per parcel
Peak Period from Black Friday to Christmas  0.40€ Per parcel
Non-mechanizable parcel
  • Parcel weight over 20 kg
  • Extra dimension: larger parcel dimension greater than 100cm or the smallest area greater than 70 X 60 cm
  • Irregular shape: any packaging for which the label cannot be processed horizontally (e.g. cylinders) or which could be damaged (e.g. parcels with extruded parts)
  • Contents: parcel contents not attached or that may cause damage
1.25€ Per parcel

 

Chronopost

This applied to Chronopost 13h, Chronopost 18h, Chronopost Europe & Chronopost Relais.

Name Description Price Unit
Saturday delivery
Additional fee to deliver on Saturday ( option activated by default)
3.00€ Per parcel
Non-mechanizable parcel
  • Length or diagonal > 110 cm ; or
  • Smaller dimensions < 30 cm x 21 cm and/or thickness < 3 cm ; or
  • Weight under 200 grams ; or
  • Parcels with unstable or irregular shapes (spheres, cylinders, rollers) ; or
  • Poorly or partially packaged parcels
6.00€ Per parcel
Non-Standard Parcel Maximum dimensions: (length + 2 * height + 2 * width) ≥ 300 cm and/or length ≥ 150 cm 25.00€ Per parcel
After-sales service treatment Shipment blocked due to an incorrect or incomplete address 16.00€ Per shipment
Customs additional fees Fees applicable for Chrono Classic shipments in zone 4 20.00€ Per shipment
Corsica delivery surcharge Delivery to Corsica
24.60€ Per parcel
Return Additional fee for a return 8.00€ Per parcel
Delivery in French hard-to-reach areas
Some places are hard to reach for the carrier: Islands, mountains, ... 
These hard to reach areas incur additional costs
5.00€ Per parcel
Delivery in hard-to-reach international areas Some places are hard to reach for the carrier: Islands, mountains, ... 
These hard to reach areas incur additional costs
17.00€ Per parcel

 

DHL

Name Description Price Unit
Remote areas Some places are hard to reach for the carrier: Islands, mountains, ... 
These hard to reach areas incur additional costs 
20.00€ or 0.45€/kilo if higher Per parcel
Overweight Piece
A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70 kg. 
80.00€ Per piece
Oversize Piece This fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120cm.  80.00€ Per piece
Lithium batteries A surcharge may apply per shipment when the handling and transportation of shipments involves Lithium Ion or Lithium Metal batteries compliant with the appropriate IATA Packing Instructions 966, 967, 969 and 970, Section II.
PI966, PI969: 5.00€
PI967, PI970: No charge
PI965: 80.00€
Per shipment
Restricted Destination A surcharge applies when shipping to a destination country that is subject to trade restrictions imposed by the UN Security Council. Countries in scope: Central African Republic, Democratic Republic of Congo, Iran, Iraq, North Korea, Lebanon, Libya, Somalia, Syria, and Yemen.
30.00€ Per shipment
Elevated risk A surcharge is applied when shipping to a destination country where DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Destination countries affected: Afghanistan, Iraq, Libya, Mali, Niger, Sudan, Syria and Yemen
20.00€ Per shipment
Exporter Validation A surcharge applies when shipping to a destination country that is subject to trade restrictions imposed by the European Union. Countries in scope: Afghanistan, Belarus, Myanmar, and Zimbabwe.
30.00€ Per shipment

 

  

II - BtoB Carriers

   

Geodis

Name Description Price Unit
Multi parcel processing
Parcel charges beyond the 10th parcel in the same shipment
0.55€

Per parcel (Max 25€)
Personal / Residential Delivery
Delivery to an individual's home or residential address
2.00€
Per delivery 
New presentation
Expenses related to the organization of a new delivery following an unsuccessful presentation
From 10.40€ to 31.10€

Per delivery (depending on the weight)
Remote areas

Some places are hard to reach for the carrier: Islands, mountains, ... 
These hard to reach areas incur additional costs

6.40€

Per domestic shipment 
Delivery to supermarkets and logistics companies Costs of administrative management and/or storage services and/or delivery by appointment imposed on a selection of hypermarkets and supermarkets (large and medium-sized stores)/DSMs (DIY stores) and logistics FPs (platform or warehouse). 2.90€ Per shipment
NIM delivery National Interest Market Delivery. A NIM is a wholesale market to which the government has granted a special status.    5.90€ Per parcel
Non-Standard shipping Exceeding weight, size and/or number of parcels/pallets provided for in the commercial conditions of Geodis services or Geodis general conditions of sale 51.00€ Per shipment

 

DPD

Name Description Price Unit
Delivery to coastal islands and Corsica  17.00€ Per parcel
Difficult delivery areas

Delivery to hard-to-reach areas (including islands and mountains)

6.00€

Per parcel    
Parcel return (from France) to the warehouse
Shipping price Per parcel
Delivery failure  The recipient was not present at the time of delivery 4.00€ Per parcel
Private home delivery without predict
3.00€ Per parcel
Non-mechanizable parcel Dimension (Length + Width + Height) ≥ 300 cm or Length ≥ 200cm or parcel weight ≥ 30kg 20.00€ Per parcel
Non-Conveyable Goods that are improperly or unpacked, e.g. consignments in roll form, badly packaged or unstable. 40.00€ Per parcel

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.