Carriers additional fees

Carriers charge additional fees for services beyond the standard scope. These are applied by Bigblue in addition to the fulfillment prices.

This article summarizes for each carrier the additional and/or optional surcharges that add up to Bigblue fulfillment prices.

Additional fees per carrier:
Additional fees Colis Privé
Additional fees La Poste (Colissimo Domicile, International, Return, Delivengo)
Additional fees Mondial Relay
Additional fees B2C Europe
Additional fees Bpost
Additional fees Chronopost
Additional fees DHL
Additional fees Geodis
Additional fees DPD

I - BtoC Carriers

Colis Privé

This applies to Colis Privé Tracked & Colis Privé Tracked with Signature.

Name	Description	Price	Unit
Non-mechanizable parcel	(Length + Width + Height) ≥ 150 cm ; or Consignments in roll form, badly packaged or unstable.	5.95€	Per parcel
Dangerous goods shipment	Shipping dangerous goods despite the terms and conditions	50.00€	Per parcel

La Poste

This applies to Colissimo Access, Colissimo Expert, Colissimo International, Colissimo Retour and Delivengo.

Name	Description	Price	Unit
Non-mechanizable parcel	(Length + Width + Height) ≥ 150 cm ; or Parcels with unstable or irregular shapes (e.g. roll forms, badly packaged or unstable parcels).	6.00€	Per parcel
Parcel not admitted	Weight, packaging, dimensions, packaging not meeting the required conditions	50.00€	Per parcel
Customs overcharge (Colissimo International only)	Great Britain (following Brexit) & US (following custodies inspection enforcement) surcharge	5.00€	Per parcel
Covid surcharge (Delivengo only)	Surcharge related to the impact of Covid-19 on commercial airline offer.	5.00€	Per kg shipped
Covid surcharge	All France Overseas (Outre-Mer) territories	5.00€	Per parcel

Mondial Relay

Name	Description	Price	Unit
Additional kg surcharge	Each kg above 30kg incurs an additional fee.	1.07€	Per kg
Non-mechanizable parcel	Maximum dimensions (length or diagonal) ≥ 85 cm ; or Minimum dimensions ≤ 20 x 10 cm and/or minimum thickness ≤ 1.5 cm and/or weight ≤ 200 grams ; or Parcels with unstable or irregular shapes (Spheres, cylinders, rollers) ; or Poorly or partially packaged parcels	15.00€	Per parcel
Corsica delivery surcharge		2.00€	Per parcel
Islands delivery surcharge	Coastal islands (e.g. île de Ré, île d'Oléron ...). Overseas France is not included.	3.00€	Per parcel

B2C Europe

Name	Description	Price	Unit
Remote areas	Remote areas (such as islands) can change the tariff zone	Depends on the area	Per parcel

Bpost

Name	Description	Price	Unit
Return	Additional fee for a parcel returned to the warehouse	1.25€	Per parcel
Peak Period from Black Friday to Christmas		0.40€	Per parcel
Covid surcharge		0.25€	Per parcel
Non-mechanizable parcel	Parcel weight over 20 kg Extra dimension: larger parcel dimension greater than 100cm or the smallest area greater than 70 X 60 cm Irregular shape: any packaging for which the label cannot be processed horizontally (e.g. cylinders) or which could be damaged (e.g. parcels with extruded parts) Contents: parcel contents not attached or that may cause damage	1.25€	Per parcel

Chronopost

This applied to Chronopost 13h, Chronopost 18h, Chronopost Europe & Chronopost Relais.

Name	Description	Price	Unit
Saturday delivery	Additional fee to deliver on Saturday ( option activated by default)	9.00€	Per parcel
Non-mechanizable parcel	Length or diagonal > 110 cm ; or Smaller dimensions < 30 cm x 21 cm and/or thickness < 3 cm ; or Weight under 200 grams ; or Parcels with unstable or irregular shapes (spheres, cylinders, rollers) ; or Poorly or partially packaged parcels	6.00€	Per parcel
Non-Standard Parcel	Maximum dimensions: (length + 2 * height + 2 * width) ≥ 300 cm and/or length ≥ 150 cm	25.00€	Per parcel
After-sales service treatment	Shipment blocked due to an incorrect or incomplete address	16.00€	Per shipment
Customs additional fees	Fees applicable for Chrono Classic shipments in zone 4	20.00€	Per shipment
Corsica delivery surcharge	Delivery to Corsica	24.60€	Per parcel
Return	Additional fee for a return	8.00€	Per parcel
Delivery in French hard-to-reach areas	Some places are hard to reach for the carrier: Islands, mountains, ... These hard to reach areas incur additional costs	5.00€	Per parcel
Delivery in hard-to-reach international areas	Some places are hard to reach for the carrier: Islands, mountains, ... These hard to reach areas incur additional costs	17.00€	Per parcel

DHL

Name	Description	Price	Unit
Remote areas	Some places are hard to reach for the carrier: Islands, mountains, ... These hard to reach areas incur additional costs	20.00€ or 0.45€/kilo if higher	Per parcel
Overweight Piece	A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70 kg.	80.00€	Per piece
Brexit surcharge	A fixed surcharge is applied to all orders bound to the United Kingdom, following the Brexit.	5.00€	Per parcel
Oversize Piece	This fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120cm.	80.00€	Per piece
Lithium batteries	A surcharge may apply per shipment when the handling and transportation of shipments involves Lithium Ion or Lithium Metal batteries compliant with the appropriate IATA Packing Instructions 966, 967, 969 and 970, Section II.	PI966, PI969: 5.00€ PI967, PI970: No charge PI965: 80.00€	Per shipment
Restricted Destination	A surcharge applies when shipping to a destination country that is subject to trade restrictions imposed by the UN Security Council. Countries in scope: Central African Republic, Democratic Republic of Congo, Iran, Iraq, North Korea, Lebanon, Libya, Somalia, Syria, and Yemen.	30.00€	Per shipment
Elevated risk	A surcharge is applied when shipping to a destination country where DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Destination countries affected: Afghanistan, Iraq, Libya, Mali, Niger, Sudan, Syria and Yemen	20.00€	Per shipment
Exporter Validation	A surcharge applies when shipping to a destination country that is subject to trade restrictions imposed by the European Union. Countries in scope: Afghanistan, Belarus, Myanmar, and Zimbabwe.	30.00€	Per shipment

II - BtoB Carriers

Geodis

Name	Description	Price	Unit
Multi parcel processing	Parcel charges beyond the 10th parcel in the same shipment	0.55€	Per parcel (Max 25€)
Personal / Residential Delivery	Delivery to an individual's home or residential address	2.00€	Per delivery
Paris delivery surcharge	Surcharge when delivering to the following states: 75, 77, 78, 91, 92, 93, 94, 95	9.5€	Per shipment
New presentation	Expenses related to the organization of a new delivery following an unsuccessful presentation	From 10.40€ to 31.10€	Per delivery (depending on the weight)
Remote areas	Some places are hard to reach for the carrier: Islands, mountains, ... These hard to reach areas incur additional costs	6.40€	Per domestic shipment
Delivery to supermarkets and logistics companies	Costs of administrative management and/or storage services and/or delivery by appointment imposed on a selection of hypermarkets and supermarkets (large and medium-sized stores)/DSMs (DIY stores) and logistics FPs (platform or warehouse).	2.90€	Per shipment
NIM delivery	National Interest Market Delivery. A NIM is a wholesale market to which the government has granted a special status.	5.90€	Per parcel
Non-Standard shipping	Exceeding weight, size and/or number of parcels/pallets provided for in the commercial conditions of Geodis services or Geodis general conditions of sale	51.00€	Per shipment

DPD

Name	Description	Price	Unit
Delivery to coastal islands and Corsica		17.00€	Per parcel
Difficult delivery areas	Delivery to hard-to-reach areas (including islands and mountains)	6.00€	Per parcel
Parcel return (from France) to the warehouse		Shipping price	Per parcel
Delivery failure	The recipient was not present at the time of delivery	4.00€	Per parcel
Private home delivery without predict		3.00€	Per parcel
Non-mechanizable parcel	Dimension (Length + Width + Height) ≥ 300 cm or Length ≥ 200cm or parcel weight ≥ 30kg	20.00€	Per parcel
Non-Conveyable	Goods that are improperly or unpacked, e.g. consignments in roll form, badly packaged or unstable.	40.00€	Per parcel