Express Delivery for Domestic-Iberia

For Express Delivery, the best carrier is selected to achieve a domestic express home delivery with the highest quality

Code ID : bigblue-es-express

Main characteristics of the transport offer

  • A delivery service with signature
  • Estimated delivery times are the following:
      • Spain: 1 working day
      • Balearic Islands: 2 working days
      • Portugal: 2 working days
  • If the carrier is SEUR, clients receive a Predict notification before the delivery that enables them to update the delivery address, choose a pickup point delivery or replan the delivery for the next day.
  • In case of a first failed delivery attempt:
    • If the carrier is Paack, a second home delivery attempt is performed the next day. In case of a second failed delivery attempt, a third home delivery attempt is performed the next day. In case of a third failed delivery attempt, parcel is returned.
    • If the carrier is Correos, a second home delivery attempt is performed the next day. In case of a second failed delivery attempt, the parcel is left at the nearest pickup point for a duration of 15 days, after which it is returned.
    • If the carrier is SEUR, the parcel is left at the nearest pickup point for a duration of 10 days, after which it is returned.

Parcels characteristics

  • The maximum parcel weight is 30 kg
  • The maximum parcel length is 100 cm
  • The maximum parcel length + width + height is 200 cm

Invoiced weight

The invoiced weight is the real weight of the parcel.

Surcharges list

Surcharge name Description Price Unit
Return undeliverables Transport fees for undeliverable parcel returns 2,20€ Parcel

Peak surcharges

What is a peak surcharge ? During the year-end period, carriers employ additional human and material resources to handle the high volumes and ensure timely deliveries. To offset these extra costs, some of them implemented dedicated surcharges. Here is the list of carriers and the affected destination countries

Destination country Applicability Cost Unit
Spain From November 15 to January 15 0.15€ parcel
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