Common questions and support documentation

Getting started

Account setup

5 Articles

Shop integration

8 Articles

Support & Marketing Integrations

4 Articles

Inbound Shipments

Receiving policy

1 Article

Manage my inbound shipments

5 Articles

Inventory

Manage my products

8 Articles

Manage my bundles

2 Articles

Manage my inventory

5 Articles

Orders

Understand orders

5 Articles

Manage orders

13 Articles

Manage returns

5 Articles

Transportation

Shipping conditions

11 Articles

🇫🇷 Carriers

24 Articles

🇪🇸 Carriers

8 Articles

🇬🇧 Carriers

8 Articles

Buyer Experience

Conversion

5 Articles

Tracking

7 Articles

Returns

5 Articles

Other buyer features

6 Articles

Other

Billing and invoices

2 Articles

Reporting

3 Articles

Submit a claim

3 Articles

Bank holidays

3 Articles