Colis Privé
Shipping zone
Metropolitan France
Main characteristics of the transport offer
- Standard home-delivery solution. Colis Privé network covers 80% of the French population; the remaining postal codes are automatically switched to Colissimo (Access or Expert, if it requires a signature)
- The estimated delivery time is 1-3 days
- Parcels are tracked
- Delivery against signature is only available with the service Colis Privé Tracked with Signature (additional fees)
- In case of a failed delivery attempt, the customer may reschedule the delivery before 4 p.m. the same day, following the instructions received by SMS or e-mail. After this time, the parcel is automatically re-routed to the nearest pick-up point (Mondial Relay network or Hopps Store) and remains there for 10 days.
Parcels characteristics
- The maximum weight is 30 kg
- The maximum parcel length is 100cm and the maximum total parcel size is 150cm. Above, the oversized / overweight surcharge will be applied.
Invoiced weight
The real weight is used for invoicing
Surcharges list
| Surcharge | Price |
| Oversized/Overweight | 60 euros |
| Non conveyable | 6,10 euros |
| Incorrect address | 2,85 euros |