Chronopost 13

Shipping zone

Metropolitan France

Main characteristics of the transport offer

  • Express delivery solution
  • Delivery by 1pm on day+1 if fulfilled in the Bigblue Portal before 1pm
  • Parcels are tracked and delivered against signature
  • In case of a failed delivery attempt, the parcel is re-routed in a Chronopost office and instructions are expected (within 10 days). If delivery instructions are received, a second delivery attempt is done. If the second delivery attempt fails, the parcel is then sent back to the sender.

Parcels characteristics

  • The maximum weight is 30 kg
  • The maximum parcel length is 150cm and maximum length + girth is 300cm

Invoiced weight

The volumetric weight is billed is applied for the invoicing if the volumetric weight is two times greater than the real weight.

Surcharge Price Unit
Address correction 6 euros Per shipment
Oversize/overweight parcel 70 euros Per parcel
Return 9 euros Per parcel
Delivery in a hard to reach zip code* 5 euros Per parcel
Corsica delivery 25,60 euros Per parcel
Large Shipment** 1,50 euros Per parcel
After-sales service treatment *** 16 euros Per shipment

*List of hard to reach zipcodes:


** For shipments with > 5 parcels, a surcharge will apply to each parcel.

After-sales service treatment ***: Shipment blocked due to an incorrect or incomplete address requiring manual processing

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