Delivengo
Shipping zone
- Europe
- World
- excluded: Afghanistan, Argentina, Bahamas, Barbados, Belarus, Bolivia, Bosnia-Herzegovina, Botswana, Burundi, Comoros, Congo, Democratic Republic of Congo, Costa Rica, Cuba, Dominican Republic, El Salvador, Ethipia, Fiji, Gambia, Guinea, Guyana, Haiti, Honduras, Jamaica, Jersey, Kuwait, Central African Republic, Chad, Liberia, Libya, Macedonia, Malawi, Maldives, Mauritania, Mongolia, Mozambique, Pakistan, Panama, Peru, Russia, Saint Lucia, Seychelles, Sierra Leone, Sri Lanka, Sudan, Swaziland, Trinidad & Tobago, Vanuatu, Venezuela, Macao and Myanmar
Main characteristics of the transport offer
A cost-effective home delivery solution for small parcels through the global postal networks
Estimated delivery time is approximately 3-6 days for EU, 7-13 days worldwide.
Parcels characteristics
- Maximum weight is 2 kg
- Maximum parcel length is 60 cm and maximum total parcel size is 90 cm
Compensation Exception
As an economical delivery solution, Delivengo does not provide financial compensation for parcel losses or damages. However, if a delay is observed during the shipment of a parcel, our Care Team is capable of opening an investigation with the carrier to try to locate the parcel. The maximum response time for these investigations is:
- 15 days if the parcel is destined for the European Union
- 35 days for the rest of the world
Non-exhaustive list of local partners for last mile deliveries
Here is a non-exhaustive list of the postal solutions used by Delivengo according to the destination country, and the corresponding tracking link. In very rare cases, local tracking may provide more details than those provided by Delivengo. Whatever the destination country from the list below, the Delivengo tracking number can be used on the local tracking links.
Country | Local partner | Local tracking link |
Belgium | BPOST | https://track.bpost.cloud/btr/web/#/home?lang=fr |
Canada | Canada Post | https://www.canadapost-postescanada.ca/track-reperage/en#/home |
Switzerland | Swiss Post | https://service.post.ch/ekp-web/ui/list |
Germany | Deutsche Post | https://www.deutschepost.de/en/s/shipment-tracking.html |
Denmark | PostNord | https://portal.postnord.com/tracking/ |
Spain | Correos | https://www.correos.es/es/en/tools/tracker/items |
Finland | Posti | https://www.posti.fi/en |
United Kingdom | Royal Mail | https://www.royalmail.com/track-your-item |
Italy | Poste Italiane | https://www.poste.it/index.html |
Netherland | Post NL | https://postnl.post/#/home |
Mexico | Correos de Mexico | https://www.portal.correosdemexico.com.mx/portal/ |
United States | USPS | https://tools.usps.com/go/TrackConfirmAction?tLabels= |