Seur B2C

For SEUR B2C we have two different services available:

1. seur-home-24
2. seur-pickup-24

seur-home-24

• Method: Delivered to the recipient's address
• Next business day delivery (Peninsula) and 48-72h for Balearic / Canary Islands
• Delivery attempts: 1
• Failed delivery:
  • ES → deposit at pickup point
    • Remains at the pickup point for 10 calendar days from the day after notification. If not collected, it is returned
    • PT → no deposit at pickup point. It is returned to the warehouse

seur-pickup-24

• Pickup at Seur office
  • Method: Delivered to the Seur office designated by the sender
    • Remains at the pickup point for 10 calendar days from the day after notification. If not collected, it is returned to the warehouse
  • Single package
  • Maximum weight: 20 kg
  • Maximum dimensions: maximum length 100 cm and (length + width + height) < 150 cm
• Pickup at Seur locker (Seur Locker)
  • Method: Delivered to the Seur locker designated by the sender
    • Remains at the pickup point for 5 calendar days from the day after notification. If not collected, it is returned to the warehouse
  • Maximum weight: 5 kg
  • Maximum dimensions: length + width + height < 100 cm

Surcharges

Peak surcharges

What is a peak surcharge ? During the year-end period, carriers employ additional human and material resources to handle the high volumes and ensure timely deliveries. To offset these extra costs, some of them implemented dedicated surcharges. Here is the list of carriers and the affected destination countries