GLS Flex Delivery
Code ID: gls-flex-delivery
Shipping zone
Metropolitan France and Europe
Main characteristics of the transport offer
- Standard home-delivery solution for individuals
- The estimated delivery time is 1-2 days for France, between 2-5 days for Europe
- Parcels are tracked
- Customer can change delivery instructions during the process:
- Change the delivery date
- Change the delivery address
- Request delivery to a pickup point
- If the customer is absent, the parcel is returned to the local agency pending customer instructions
- A second delivery attempt is included, if still absent, the parcel is sent to the nearest pick up point.
Parcels characteristics
- The maximum weight is 30 kg
- The maximum parcel length is 120cm
Invoiced weight
The real weight is used for invoicing
Surcharges list
| Surcharge | Price |
|---|---|
| Remote area Mountain (FR) | 2 euros |
| Remote area Islands (FR) | 3 euros |
| Remote area Corsica (FR) | 10 euros |
| Remote area Islands (GB) | 32,76 euros |
| Remote area ES (Baleares) and GR/IT (Islands) | 49,14 euros |
| Remote area ES (Canary Islands, Ceuta, Melilla), PT (Azores, Madeira), Andorra, Gibraltar | 87,36 euros |
| Missing recipient email address or phone number | 1 euro |
| Non complaint package (oversized or overweighted) | 1 euro |