Offer pickup point delivery

Want to offer pickup point delivery options to your customers? Simply follow the steps below!

☝️This solution is available for Prestashop, Shopify & WooCommerce.

In this article:

  1. Add a pickup point shipping method on your shop
  2. Map this new shipping method with appropriate carriers
  3. Activate in Prestashop/WooCommerce
  4. Activate in Shopify

1. Add a pickup point shipping method to your shop

  • In Prestashop/Shopify/WooCommerce, create a shipping method for pickup point deliveries
  • Activate the method so it appears on your shop's checkout

2. Map this new shipping method with appropriate carriers

  • Access your Logistics settings by hovering over your initials at the bottom left corner
  • Select Automated fulfillment

  • Access the Shipping Method dropdown menu by clicking on the arrow
  • Select the pickup point shipping method you just created on your shop (in this example, Livraison Point Relais | Mondial Relay)


    💡Your shop's shipping methods are automatically synced with the app!

  • Assign appropriate carriers to the regions they serve

    💡You need to select carriers that offer pickup point delivery services. Currently, the options we offer are: 
    Chronopost Relais 18h for France only
    - Mondial Relay for France, Spain, Luxembourg, Belgium

→ For Prestashop and WooCommerce, follow section 3 below.
→ For Shopify, continue here.

3. Activate in Prestashop/WooCommerce

a. Upload the Bigblue module to your shop

Follow the steps explained below:

  • For Prestashop:
    • Download the module here
    • Go to: Modules > Modules > Add a new module

    • Click on Choose a file and select the .zip file you downloaded previously
    • Click on Upload this module

    • Scroll down to see the Modules List and look for the module you uploaded
    • Click on Install

    • If you see this popup, click on Proceed with the installation

    • Once you complete the installation, you will see this message and you'll be all set!

  • For WooCommerce:
    • Download the module here
    • Go to: WordPress Admin Plugins > Add New

    • Select Upload Plugin
    • Click on Choose File and select the .zip file you downloaded previously

    • Click on Install Now
    • Select Activate Plugin and you are all set!

b. Activate the pickup point module in Bigblue

  • Go to the Shop Integrations tab
  • Click on your shop's settings icon ⚙️

  • Enable the option Activate module (the toggle has to be blue)

c. How will the pickup point selection look like?

  • At your shop's checkout, your customer can choose the pickup point shipping option
  • Once selected, a list of pickup points will appear (as shown below)
  • The pickup points are listed in order of proximity to the destination postal code
  • Our module is adapting to your shop's theme (i.e. colors, font)

☝️ If the customer selects the pickup point delivery method but forgets to choose a pickup point, Bigblue will automatically assign the first on the list 30 minutes after the payment to prevent the order from being blocked.

4. Activate in Shopify

a. Make sure your Shopify permissions are updated

  • Go to the Shop Integrations tab
  • Click on your shop's settings icon ⚙️
  • If the Permission update required banner appears, click on Connect

  • Once redirected to your Shopify store, click on Update app

b. Check that your auto-fulfill delay is 30 minutes at least

⚠️ In Shopify, the pickup point selection page pops up after the payment has been made and the customer is given 30 minutes to choose. Unless the auto-fulfill delay is 30 minutes minimum, the pickup point selection will not be transmitted to Bigblue.

  • Access your Logistics settings
  • Select the Automated fulfillment tab
  • Set the Auto-fulfill delay at 30 minutes or more

💡For more information about the auto-fulfill delay, look here.

c. How will the pickup point selection look like?

  • At your shop's checkout, your customer can choose the pickup point shipping option
  • The customer then proceeds to payment
  • Once the payment has been processed, the list of pickup points pops up (as shown below)
  • Pickup points are listed in order of proximity to the destination postal code and this page's design adapts to your shop's theme.

☝️ If no pickup point is selected after 30 minutes, Bigblue will automatically assign the first on the list to prevent the order from being blocked.

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