Create a custom integration with Bigblue's API

In addition to our CMS/Marketplaces integrations, and our connections to ERPs, and to Klaviyo/Gorgias/Zendesk, Bigblue offers an API to connect your tools to Bigblue systems. This article explains when and how to use the Bigblue API.

What is the API for?

The API allows you to develop a custom integration with Bigblue. For example:

To integrate with a new sales channel (shop or marketplace) Bigblue is not currently connected to
To develop custom workflows for internal processes
To pull/push your Bigblue data to other tools (like internal tools or CRMs)
etc.

Before using the API

Talk to your developer and share the API documentation to find out if the API fits your use case.

💡 You can also find the API documentation in the API section of the Bigblue app.

1. Go to Apps > Integrations

2. At the bottom of the Sales channels section, click on Use our API link

If someone in your team already started developing with our API, you'll find an entry point in the page

Your developer will be responsible for the development and testing of your integration.

How to start with the API?

Create an account for your developer in the Bigblue App
1. To add a new user, you can follow our step-by-step tutorial in our article Manage my users.
They then go to the API setup from the Shop Integrations (see screenshot above).
After that, they will need to generate an API Key and secret, and eventually create webhooks.

They can now start developing your custom integration! 🎉