Pick-up Point delivery for Europe


The best carrier is selected to achieve a relay point delivery with the highest quality

Code ID : bigblue-es-pickup


Main characteristics of the transport offer

  • This service gives access to a wide network of pickup points across key European countries:
    • Portugal: 2,500 pickup points, including 150 lockers with a 24/7 access
    • France: 16,000 pickup points, including 6,000 lockers with 24/7 access
    • Belgium, Netherlands and Luxembourg: 2,000 pickup points including 200 lockers with 24/7 access
    • Germany: 17,000 pickup points
    • Italy: 7,600 pickup points, including 2,500 lockers with 24/7 access
    • Poland: 26,000 pickup points, including 22,000 lockers with 24/7 access
  • Estimated delivery time (in business days):
    • Portugal: 2 days
    • France: 3 days
    • Belgium, Netherlands, Luxembourg and Poland: 4 days
    • Italy and Germany: 5 days
  • Storage time (in business days):
    • Portugal, Italy and Germany: 8 days for a classic pickup points. 5 working days for lockers
    • France, Belgium, Netherlands and Luxembourg: 5 days
    • Once the storage period has expired, parcels are returned to Bigblue and a surcharge will apply.
  • Parcels are delivered to the buyer on presentation of proof of identity and against signature at the post office, by entering the pin code sent by e-mail for a Locker.

Parcels characteristics

  • The maximum parcel Weight is 30 kg
  • The maximum parcel Length is 120 cm
  • The maximum parcel Length + Width + Height is 150 cm

Invoiced weight

The invoiced weight is the real weight of the parcel.


Surcharges list

Surcharge name Description Price Unit
Extra dimension If L + W + H > 150 cm or/and if L > 150 cm or/and if Weight > 30kg 15,00€ Parcel
Remote area Corsica (FR) and Sicily (IT) 1,00€ Parcel

Follow this guide to set up the Maple pick point on your Shopify account.

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