🇨🇦 Canadian Postal Strike – Update for Your Shipments to Canada

Date of communication: October, 1st 2025

Current situation

We want to inform you about a nationwide strike by Canadian postal workers, launched on September 26, 2025, by the Canadian Union of Postal Workers (CUPW).

This strike has halted Canada Post operations and is also affecting some of our international postal partners:

• 🇫🇷 From France: Colissimo, Delivengo
• 🇪🇸 From Spain: Correos
• 🇬🇧 From the UK: Royal Mail

During this period:

• Parcels shipped via these carriers will not be processed or delivered.
• Some post offices may be closed.
• Delivery commitments are suspended until further notice.

• Orders mapped to these carriers will be marked as Action Required in the Bigblue app.

  
  

Your options moving forward

👉 What can you do to keep shipping your orders?

To continue delivering to your customers in Canada during the strike, you can use UPS (or FedEx for Spain). Please note that using these carriers may incur additional costs—refer to your billing rates for details.

You have two options:

1. Ship without delays: Update your auto-fulfillment settings in the Bigblue app to map UPS (or FedEx for Spain).
2. Wait for the strike to end: Keep your current settings (less expensive option).

💡 We also recommend adding a note in your order confirmation emails to inform customers about potential delivery delays to Canada.

Next steps

We’ll keep you updated as soon as the situation evolves and postal services return to normal. For more information, you can follow regular updates from Canada Post: www.canadapost.ca/negotiations.

If you have any doubts or would like personalized advice, you can contact your account manager directly or write to us at help@bigblue.io.

Best regards,

The Bigblue Team