Analytics | Understanding premade dashboards in Analytics

What are premade dashboards?

Bigblue provides pre-configured dashboards to help merchants monitor key business, logistics and operational metrics at a glance. Currently available dashboards:

• Overview – A global view of your business activity.
• Billing insights – A detailed breakdown of your costs.
• Inventory insights - A clear view of product trends and stock health

Coming soon: Performance dashboard - A focus view of delivery times and performance

Discover available dashboards

🔍 Overview dashboard

The Overview dashboard gives a high-level picture of your fulfillment activity. It’s your go-to for quickly assessing:

• Orders by shop, country, and channel (B2B vs B2C)
• Sales breakdown by product
• Global return rate trend
• Buyer satisfaction global (overall and by shipping method)
• Shipping method distribution

💰 Billing insights dashboard

The Billing Insights dashboard dives into your logistics costs, including:

• Total invoice amount by service
• Average fulfillment cost* by shop, country, channel (B2B vs B2B), and shipping method
• Storage, returns, fulfillment customization cost.
• Refund and compensation amounts

*Average fulfillment cost includes Picking, Packing, Customization, and Shipping. It does not include Refunded/Compensated amounts or Shipping Insurance.

🧦 Inventory insights dashboard

The Inventory Performance dashboard helps you track how your products are moving and where stock is concentrated. Use it to monitor:

• Sales volumes by product
• Product return rates over time
• Ending stock quantity by product
• Inventory age distribution (fresh vs. aging stock)
• Stock levels by product and age group

Interact with available dashboards

Time settings and comparison options

All dashboards support key time-based controls:

• Time period filter (mandatory) – Sets the reporting range (e.g. last month)
• Comparison selector (optional) – Compare with a previous period
• Time breakdown (optional) – View results daily, weekly, or monthly

Interact and customize

All charts in premade dashboards are interactive and give you control over the insights you want to explore:

• Click any chart to view and modify the corresponding query
• Drill down to see the underlying data, for example, the individual orders, returns, or fulfillment records behind a given metric
• Export the data shown in a chart as a .csv file for further analysis or sharing
• Modify metrics, dimensions, or filters to suit your needs
• Save your version to a custom dashboard

⚠️ You cannot save changes to the default dashboard, but you can save the modified query to a new or existing custom dashboard.

Create dashboards that match your monitoring needs

While premade dashboards provide a solid foundation, you may want more personalized monitoring. This could mean:

• Grouping metrics in a way that reflects your internal workflows
• Comparing data by custom dimensions
• Focusing on specific KPIs depending on your business priorities

➡️ Create your custom dashboard