Connect my Shopify

Follow these 4 steps to successfully connect your Shopify to the Bigblue application: 

1. Open the Shop Integrations tab

Go to the  Shop Integrations tab to find the shops that are already connected to your Bigblue account (you may have no shop yet)

2. Connect your shop

  • Click on Connect a Shop

Click on the Shopify icon then click on Next in the bottom-right corner.

  • Click on Shopify App Store then click on Add app.
  • In the welcome popup-up, click on I already have a Bigblue account.


3. Configure the "auto-fulfillment" option on Shopify

  • From your Shopify admin page, go to Settings > Checkout and accounts
  • Find the Order processing section
  • On the option, After an order has been paid, select Do not automatically fulfill any of the order's line items 
  • Click on Save


💡Please note that Bigblue will process your Shopify orders only after they have been paid, thanks to the filter by payment status that we have put in place. 


4. Test your shop's integration

Your shop is now connected and you're only one step away from shipping with Bigblue. Please, read our article about linking your Shopify products.

Then, you can place test orders in order to check that the integration has been successful! 


5. See our guide on how to activate the pickup point module

Check out this section of our article on pickup point delivery to learn how to activate it on your Shopify.

6. Troubleshooting

For certain themes that do not respect Shopify's guidelines, you might encounter some display issue in the Shopify item cart (cf picture)

Click here to see the process to fix it
  1. In your Shopify admin interface
    1. Go to the "Themes" page, from the "Online store" section
    2. For the used theme, click on "Actions" then "Edit code" in the dropdown menu

  2. Look for the file named "cart.liquid" (in some cases this file may be named also "main-cart.liquid"). You can use the search bar for finding it quickly.
    1. Open the file
    2. It is possible that a comment in the file redirect you towards another file as in the example below. If so, you need to go to the stated file
  3. Once you are in the "liquid" template which runs the shopping cart functioning, look for the following line of code (you can use ctrl+F or cmd+F for opening the search bar): "for p in"

  4. Directly below the line of code "{% for p in %}", copy and paste the following line of code: "{% if p.first.first == "_" %}{% continue %}{% endif %}"

  5. Click on the "Save" green button at top right of the screen

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