Fulfillment statuses

Want to understand which steps a fulfillment goes through? Then you're in the right place!

Where to look for fulfillment statuses?

On an order's page, the fulfillment status is available here

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What do the different statuses stand for?

Here is the meaning of the different statuses:

Created → The order's fulfillment has been created. From now on, stock it reserved for the fulfillment.

Pending → The fulfillment is awaiting transmission.

Transmitted → The fulfillment has been transmitted to the warehouse and will be processed.

In preparation → The orders' items are being picked and packed by operators.

Shipped → The parcel has left the warehouse and is being transported.

Delivered → The parcel has been successfully delivered.

Fulfillment exception → There is an issue with the address and the order won't be shipped until the issue is resolved.

Delivery exception → There is an unexpected problem during transportation or your client was absent at delivery.

Backorder → There are not enough items in stock to fulfill the order.


Want to lean about order statuses as well? Have a look at this article.

Want to know how to fulfill orders? Have a look at this article.

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