Fulfill orders
To prepare and ship the products included in an order, a fulfillment has to be created. This article explains how a fulfillment can be created, either automatically or manually.
Fulfillment refers to the process of preparing and shipping a buyer’s order.
It notably includes a warehouse, a stock, a carrier service and a schedule. To create a fulfillment for a Bigblue order, it's needed for the products to have associated inventory lines (created as you add products to inbound shipments or created by reaching out to our Care Team).
1. Automated order fulfillment
Check out this article to understand how automated fulfillment works and how you can set up your auto-fulfillment settings.
2. Manual order fulfillment
- Open the order page of an order that is not already fulfilled
- Select the line items to fulfill and click Fulfill selected lines — or directly click Fulfill all
- In the New fulfillment modal, set up the fulfillment:
- Choose a warehouse to fulfill the order
Choose a transportation offer
As you create the order's fulfillment, the displayed options are already filtered according to the fulfillment's dimensions and destination
Choose an inventory reservation priority
As you create the order's fulfillment, this priority decides how the stock is attributed in case of a shortage: the stock will first be reserved by high priority fulfillments, and among fulfillments of the same priority, the stock will be reserved by the fulfillments with the closest fulfill time.
Choose a schedule
As you create the order's fulfillment, you can choose to transmit the fulfillment as soon as possible, to transmit it as a scheduled moment, or to hold the fulfillment.
- Click Create
You're done! The fulfillment is now created and is displayed in the order page!
💡 Several fulfillments can be created for one order allowing you to...
- Send some products first, for example in case of backorders — see our dedicated article
- Send products from different places, for example if products are in different warehouses
- Send products with different carrier services