Fulfill orders
To prepare and ship the products included in an order, a fulfillment has to be created. This article explains how a fulfillment can be created, either automatically or manually.
Fulfillment refers to the process of preparing and shipping a buyer’s order.
It notably includes a warehouse, a stock, a carrier service and a schedule. To create a fulfillment for a Bigblue order, it's needed for the products to have associated inventory lines (created as you add products to inbound shipments or created by reaching out to our Care Team).
1. Automated fulfillment
Check out this article to understand how automated fulfillment works and how you can set up your auto-fulfillment settings.
2. Manual fulfillment
You can manually fulfill orders whose status is No fulfillment
Click on the order you're interested in, and either:
- Fulfill all line items by clicking on Fulfill all
- Fulfill only part of the line items by selecting some of them and clicking on Fulfill selected lines
Set up the fulfillment by choosing:
- a warehouse: where the product is stored
- a transport offer: we display all that match the fulfillment's weight, volume, destination...
- a priority: in case you are running out of stock, high priority orders will be the ones getting the stock
- a schedule: you might want to hold the fulfillment or to set up a fulfillment time in the future
Click on Create and you're done: the fulfillment is now created and is displayed in the order page! 👏🏻
💡 Several fulfillments can be created for one order allowing you to...
- Split the order into several distinct fulfillments (e.g one product is out of stock but you want to send the other products of the order without waiting for your stock to be replenished)
- Send products from different places (e.g one product of the order is stored in warehouse X and another is stored in warehouse Y)
- Send products with different carrier services