Track my inbound shipment

How can I keep track of the products I shipped to the warehouse? Easy! Here are the steps to follow:

Consult the inbound shipments page

  • Access the Inbound Shipments tab
  • The Inbound Shipments page summarizes your past, present and future shipments to the warehouse 

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  • Each inbound shipment goes through 3 different statuses:
    • Pending (i.e the inbound shipment has been transmitted to the warehouse but has not yet arrived)
    • Offloading (the shipment is being offloaded of the truck)
    • Complete (the offloading is finished and the products are stored in the warehouse)
  • When hovering over the progress gauge, you can see how many items are:
    • Offloaded
    • Damaged
    • Remaining (i.e that haven't been offloaded yet)
  • Click on the "→" to get further details about your shipment 

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Look for details about your inbound shipment

If your inbound shipment is being or has been offloaded, you will see for each of your products, how many are:

  • Offloaded
  • Damaged
  • Expected

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To see the address of the warehouse, click on View address

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