Create an order manually
Sometimes, you might want to ship products outside of your standard selling channels, e.g. offering some of your products to influencers. Follow this guide to create a manual order with Bigblue 🐾
Access the order creation form
- Access the Orders tab
- On top right of the screen, click on Create order and select Create order
For B2B orders, the specificities at order creation are described our dedicated article.
Fill in the order details
- Fill in customer details, don't forget the phone number and the buyer experience
- Specify the External ID if you have / need one
- Add line items either from the search bar or with a CSV import (details here)
- Unit Price corresponds to the commercial value of the product, it appears on your invoices. It is different from the product value, which corresponds to the product's cost (in the Products tab)
- In the Total column, you can click on the suggested amount to add a discount
- Choose the currency in which prices will be expressed
If you add products with lot management (learn more here), a Lot column appears: you can choose from which lot we should pick items for this order — it is FEFO by default
- Set up the fulfillment by choosing the warehouse, the shipping method and the schedule
- Then, click on create your order, and you're done!
❕ Insuring orders ❕
Note that in the event of damage or loss of the parcel, insurance could compensate you up to the invoice value of your parcel (excluding taxes), as declared on the app. You can add insurance once your order gets created, directly on the order page.
To learn more about the ad valorem insurance, read this article.